Lexington's rules for drive-through businesses need a new direction. Council will review proposed updates

The city's existing regulations for drive-through businesses haven't changed much since 1983. A Council committee will consider some proposed changes.

Lexington's rules for drive-through businesses need a new direction. Council will review proposed updates

On Tuesday, September 8th, Councilmembers will get a look at new rules proposed for the city's drive-through facilities and drive-up windows.

As a presentation to Council's General Government and Planning Committee shows, Lexington's regulations for these types of businesses date to 1983 and warrant an update from the "one-size-fits-all" approach the current standards take.

💼
Download:
You can read and download the packet for this meeting at this link.

Most notably, the changes propose defining drive-through facilities and drive-up windows as two distinct uses. For example, a quick-service restaurant with a menu board and pay window would be a drive-through facility, while a business with a simple pick-up window – such as a dry cleaner – would be a drive-up window.

Each use would have its own requirements for how many vehicles businesses have to accommodate in their drive-through lines, what city planners refer to as "vehicle stacking".

For some context, these changes come in response to House Bill 443, which the Kentucky General Assembly passed in 2024.

According to meeting materials, the law requires that "all regulations governing development plans be objective standards that can be reviewed ministerially."

A previous review led by Division of Planning staff found that existing regulations for drive-through facilities in particular were too vague and in need of an update.

Drive-up windows vs drive-through facilities

Put simply, the proposed tweaks to Lexington's zoning rules define a drive-up window as a single point of pickup for goods or services provided on site. There is no menu board or any area for ordering beyond the pickup point. All vehicle stacking and pickup would be limited to a single lane.

Examples include:

  • A dry cleaning business
  • Some restaurants (Chipotle, for example) that don't have menu boards. In Chipotle's case, you order ahead through the app and pick up your food at the window.

Separately, a drive-through facility has customers move through multiple stations at the site. According to the committee presentation, they're defined as facilities that include – but are not limited to – drive aisles, stacking areas, menu boards, order points, and pickup points.

Examples include:

  • Banks
  • Restaurants with an order point on site
  • Car washes

What's driving the change?

According to meeting materials, the city's current regulation on vehicle stacking areas was adopted in 1983, and it has not been changed in any significant way since.

The regulation reads in part: "For any use which utilizes a drive-in or drive-through window or service area, a vehicular stacking area shall be provided for a minimum of five (5) vehicles."

The city wants to move away from that one-size-fits-all, five-car minimum and allow for more flexible stacking requirements that reflect how modern drive-through businesses work.

Per the presentation, some examples of vehicle stacking minimums include:

  • Drive-up windows: 3 spaces
  • Banks or pharmacies: 3 spaces, no additional spaces for extra lanes
  • Quick service restaurants: 6 spaces for the first lane, 3 spaces for each additional lane. The stacking spaces may be distributed across all drive-through lanes.
  • Automatic car washes: 30 feet behind the payment location or gate.

The presentation notes the minimum requirements are designed to cover most situations. There's also a process to pursue waivers for standard stacking requirements, subject to approval by the Planning Commission.

A screenshot from the presentation shows different vehicle stacking requirements.
A screenshot from the presentation shows different vehicle stacking requirements.

What's next?

The changes will be up for review and discussion by Council's General Government and Planning Committee during its meeting on September 8th. The group will determine how to proceed with the proposed updates.

📺
Watch the meeting:
You can attend the meeting in-person. It will take place at 1 p.m. in the Government Center at 200 East Main Street. You can also watch the meeting live on LexTV.
🫵
How can you get involved?
You can reach out to your Councilmember to share your thoughts and ask questions. Find your Councilmember here.

Great! You’ve successfully signed up.

Welcome back! You've successfully signed in.

You've successfully subscribed to The CivicLex Weekly.

Success! Check your email for magic link to sign-in.

Success! Your billing info has been updated.

Your billing was not updated.